Shipping destinations:

  • We ship both locally and worldwide.

Shipping times:

  • For local order shipping estimates, please visit Ausposts website here
  • For International order shipping estimates please visit Ausposts website here
  • Shipping times might vary depending on location, shipment method and other factors.

Shipping cost:

  • All orders will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout.


You can select your preferred payment method at checkout.

  • We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
  • We also accept offline payments via check & direct bank deposit in Australia only.

Note that additional exchange fees may apply if your currency is other than AUD dollars.

Returns and Refunds

Your 100% satisfaction is important for us. We offer a 14-days Return & Exchange Policy:

  • If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
  • Timing: we have a 14-days Return & Exchange Policy, since the day item was received.
  • To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
  • For returns, please email gracie@merinointernarional.com.au with the subject 'Returns' and include your order number, name and the reason for the return.
  • We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
  • If your return is approved, we will send you instructions for postage via AusPost
  • When the returned item(s) is received and inspected, the customer receives a confirmation email, notifying about the status of the refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.


Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 4 business days.

Our support team is always happy to guide you at any step!

International taxes

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

  • The customs value is made up of:
  • the price paid for the goods,
  • the insurance cost,
  • the shipping cost.

If you have a question that wasn't covered, please don't hesitate to get in touch with us by emailing gracie@merinointernational.com.au